Services

The Science of Connectivity™ is a data-driven methodology that helps specialty coffee companies understand their local markets and customers, create more meaningful experiences for them, and achieve their desired business outcomes and potential.

We can't wait to see what we create together!

Foundational services

Predictive modeling

In the specialty coffee industry, predictive modeling is a process that helps you visualize and plan growth right down to the pound of coffee sold.

CUSTOMER UNIVERSE MAPPING

We identify your target customer segments, estimate the size of each segment, and help you plan how to scale one zip code at a time for maximum efficiency.

CUSTOMER EXPERIENCE RESEARCH & DESIGN

Specialty coffee customers come from all walks of life. The more you understand their different interests and purchasing patterns, the better you can tailor your business to them.

UX/UI & WEBSITE DEVELOPMENT

We create websites that appeal to subscription, wholesale and retail customers at different stages of their coffee-buying journey.

marketing services

Social Prospecting

Social prospecting is about listening to people on social media, identifying where they are in their coffee journey, and engaging with them in a meaningful dialogue.

SUBSCRIPTIONS MARKETING

Different people have different reasons for buying coffee on subscription. We help you tailor your subscription offering and create subscription customers systematically.

WHOLESALE ACCOUNT DEVELOPMENT

We help you identify wholesale partners and opportunities for value creation. Then we facilitate communication between you and your potential partners.

SOCIAL MEDIA MANAGEMENT

We manage your social media strategy, posting, and customer engagement—leaving you to focus on your coffee business operations.

HOW WE WORK

From the initial customer meeting, all through the engagement, we create a space where you're inspired to re-connect with what you enjoy most about your coffee business and your customers.

projects

From simple subscription to wholesale customer acquisition campaigns to websites, and more.

retainers

We serve as your marketing department, offering a custom array of services to fit your needs.

Workshops

One-on-one training workshops, where we open up our trade secrets and teach you how to do things yourself.

WHY SCIENCE OF CONNECTIVITY™

What Clients are saying